D is thinking of having a blog that writes all about service. Perhaps lately we've had too many bad experiences while shopping, eating, buying. Though there are good service around, but they are pretty rare. In this blog, he will give you true accounts of bad experiences and give praises to those good services he receives/sees (i'm not sure if he'll provide all details including name of the place). He is still thinking of a name for the blog. Will share it with you guys once it is up. Good luck to those in the customer service sector. If you're providing lousy service, don't let him run into you!! You'll definitely regret it.
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